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Support Inbox & Tickets

Bring customer messages from every channel into one inbox, turn them into tickets, and track them to resolution. Nothing slips between email, chat, and social.

Part of AI agents & automation

What it does

One inbox

Email, chat, and social messages in a single queue.

Assign and track

Turn messages into tickets with owners and status.

Drafted replies

Starcat suggests answers from your knowledge store.

Who it's for

Industries

RetailOnline sellersProfessional servicesB2B & wholesaleHotels & hospitalityClinics & healthEducation & tutoringFood & drink

App types

OperationsAI & automation

Questions

Can a team share it?

Yes, assign tickets and avoid two people replying at once.

Does it know our policies?

Suggested replies pull from your knowledge store for accuracy.

Can I measure response time?

Track resolution and response times across the team.

Want Support Inbox & Tickets built for your business?

Stardeck builds it custom and your AI partner runs it. Tell us what you need.