Feature · Queue

A walk-in line your guests follow from their phone

Guests take a numbered ticket at the door or on their phone and watch their place. Your host calls the next party, and the lobby screen shows who’s up.

What’s included

  • Numbered tickets that restart each day
  • Join from a phone or a kiosk link at the door
  • Guest status page with a wait estimate
  • Lobby screen of tickets being served
  • Host console in the admin and at the register
  • Separate queues for each location
  • Hold deadline for called parties
  • Membership points for the visit or the spend, with rewards on
  • Served tickets in each customer’s history

What you get

What changes for your business.

01

No crowd at the door

Guests take a ticket on their phone or at a kiosk, then follow their place on a status page with a wait estimate based on recent waits.

02

Call the next party in one tap

The host calls from the admin or the register. With POS on, Seat and Call to table sit beside each party.

03

Guests told on LINE

With booking on, a guest gets a LINE message when they’re called, naming their table if one is held for them.

04

A lobby screen without names

The screen shows the tickets being served and never shows names or phone numbers. Your host still sees them.

Already handled

The hard cases, handled before you meet them.

Two hosts pressing Call next at once

Each host calls a different party, and the called message goes out once.

A party that wanders off

A called party that isn’t back by the hold deadline is marked a no-show or moved back into line, whichever you choose.

Eight guests joining at the same moment

They get A-001 to A-008 with no number used twice, and a join sent twice from a shaky connection still gets one ticket.

Every app starts from the same tested Modules, and Stardeck updates bring their fixes to yours.

Every setting, screen and rule, written down.

The docs walk through how it works in detail, for you or whoever sets it up.

Keep the line moving