Billing & Costs

Using Promo Codes

Apply a promo code when you subscribe to a plan or switch plans

A promo code takes a discount off your subscription when you subscribe, upgrade or switch plans. Only organization admins who manage billing can apply one.

Apply a promo code

1

Choose a plan

Open Settings → Usage & Billing, click Change plan and choose a plan. The checkout page opens with an Order summary.

2

Enter the code

Type the code in the Promo code field under the order summary and click Apply. The order summary updates with the discount. If the code can't be applied, the reason shows under the field and the total stays as it was.

3

Confirm

Click Subscribe, Confirm change or Start free trial to finish.

If checkout takes you on to a Stripe payment page, you can also enter a promo code there.

Stripe checkout code entry

The "secret code" field is something else

The Have a secret code? field on the plan selection page is not for promo codes. A promo code entered there doesn't work.

Secret code field

Need help?

See Plan Allowances for what each plan includes.